Design By Humans Reviews

1.4

/5.0

45 customer reviews

9 %

reviewers recommend

Design By Humans

Design By Humans, known for its apparel, accessories, and art, is rated 1.4 out of 5. The rating reflects how artists, art enthusiasts, and gamers view their experience with Design By Humans. Reviews of Design By Humans are verified before publication.

How would you rate Design By Humans?

45 Reviews on Design By Humans

by Penny Ortiz

Aug 11, 2022

Quality Control has gone way down hill

Have ordered almost 20 shirts/hoodies from them over the years and they used to be phenomenal. A little pricey but hey you get what you pay for. The last 2 orders though were waaaaay off from what they used to be. I had ordered a t shirt and a hoodie back around Christmas time. The hoodie came out great, but the shirt had almost no print on it. I called them and they reimbursed me so it wasn't a big deal. This time, I ordered 4 shirts from them, and ALL of them have crappy prints. Extremely blurring and double print lines on all of them, almost like they ran out of ink and had to re-print them but didn't get the stencil lined up right. I'm done, this company is too expensive to not have better quality control in place.

by Keith W.

Aug 02, 2022

As others have said, sizes run small.

Even though the tshirts are made in Mexico, they size like they were made in China. Depending on where I buy, I can wear a L or an XL. I've never had to buy an XXL. But all the shirts I ordered from DBH were *at least* one size smaller than the XL purchased. I washed the shirts once, and they are real tight around the arms, chest, and gut. I'm returning them all! It's a shame, too. I really liked the designs I purchased. Now the artists won't get their money, DBH won't make their money, and I have no shirts.

by Melinda039

Jul 31, 2022

Equally terrible quality product and service.

By far the worst quality article of clothing I have purchased. Ink on the prints peeled after first wash. One had a seam come open. Shirts from DBH in 2022 look worse than some I purchased from elsewhere in 2016. I emailed customer service to let them know about the problem; they requested images and then ghosted me. DBH makes disposable garbage; do yourself and the environment a favor and spend elsewhere.

by Linda688

May 05, 2022

Whatever you do, don't order shirts from Designs By Humans!

I ordered 4 shirts 20 days ago. I was supposed to receive them by 4/27. I didn't. So I sent a message to customer service (they have no telephone number). Never received a reply back. Got a message 2 days ago that my package of 4 shirts was being shipped. Got the package today, and it has ONE shirt it, and it wasn't even a shirt I ordered. 🤬

by Rosemary R.

Apr 30, 2022

They became much worse

I loved that company.
Ordered 3-4 times in the past.
This year I ordered again and all the prints died after the first wash. Also damaged other items I washed them with - my white clothes are covered in small black-ish sticky sticker pieces.
I still have their older tees, that are still usable after 3-4 years of washes in the same washing machine.

Also, the it took a few months for a part of the order to arrive. When I asked CS what's up with the order, they offered to send it again (which is good), but as "a one-time courtesy replacement" which is not a correct wording at all. One time or not, they should send it until I get it.
Anyway: waited for few months, got the good t-shirt, washed it once, it died. Won't order again, unless they fix their printing process...

by Willie413

Apr 12, 2022

Got t-shirts a couple of years back and…

Got t-shirts a couple of years back and quality was good so returned to buy more. Just received order of 5 t-shirts and the quality has deteriorated significantly. All feel very cheap and quality of print looks exceptionally poor. I know these shirts will be in bin shortly.

by Gregory548

Mar 15, 2022

Inconsistent sizing, terrible print quality, bad return policy

The sizing of the T-Shirts is not consistent. Some L sized are fit well others are like a tent.
The print quality is terrible. Do not expect to get what you can see on the website.
Return policy is just okay, since you need to manage and pay postage.
If I were an artist I would not give my name to this website.

by Samantha W.

Jan 13, 2022

Worst shopping experience...

I'm not used to writing reviews about my experience as a customer, but I have to say that I've hardly ever been so disappointed…

First of all, I placed my Christmas order on November 24th 2021, and I received it on January 4th 2022. On the parcel tag, it says that the parcel was mailed on December 9th 2021… Whereas I was supposed to receive my order within 4-14 working days (plenty of time before Christmas then), it took about 33 working days for my order to arrive! Of course, I emailed the customer service twice during my waiting: they first answered me a week later, giving me the tracking number (which I already had) and that's all… They didn't even bother to reply to my second email.

And, as if it was not enough, on of the t-shirts was not even the color I ordered! So I paid for an item and received another one… Not mentionning the overall poor quality of the fabric and the printing…

I, of course, sent a couple more emails asking for compensation. It's been 10 days now but I still have no news and I strongly doubt I will ever have…

RUN AWAY!

by Randy R.

Dec 30, 2021

Scam

As all the others mentioned, don’t order from them. Customer service not exist. I tried to get their attention by leaving comments on fb and ig, asking where is my order, they just deleted all my comments and never responded. I paid for faster shipping, received T-shirts almost three months after promised date. Fabric is bad, graphic not like on a pictures on their website. Awful quality, awful customer service, just stay away from them.

by Joshua414

Dec 21, 2021

Straight up Theives. Should be shutdown.

After 2 months, they had not sent the product I had ordered. They then finally responded to my request for a refund stating that "it must have gotten lost in shipping". They never sent me a tracking number which means it was never shipped which means they were lying. They just never even had the product, they wait 2 months and then blame it on a shipper. What a joke. So I figure maybe its pandemic related, I'll just wait for a bit and then get back to them. Well now when I get back to them, they say my ticket is passed the deadline for time in which I have to respond ... can you believe that! So now they are telling me they get to keep my money even though they didn't lift a finger. Pretty sure that would be considered a scam in my court system.

Design By Humans Q&A

What is the fabric content of your men's t-shirts? I'm pleased with the three shirts I got, quality of material & printing was better than most.

Answer This Question

Is Design by Humans a scam or a legit company?

Not sure at this point. Never sent my order as of 3 weeks.

by Russell708 - December 21, 2020

I've purchase from DBH up through May this year. Never had an issue with getting my orders. Quality is hit or miss, but no major complaints. But if you need to make a return or an exchange... good luck. I have an exchange request, made according to their stated policies that I had to look up on their website, which has gone nearly a month with no response other than an automated ZenDesk acknowledgement when I first submitted it. Efforts to follow up by e-mail or by submitting subsequent web-contact forms have been ignored. It isn't worth the hassle to deal with DBH. There are many alternatives that offer at least a semblance of customer service.

by Terri300 - July 08, 2020

I would say it is a legit company... just poorly run. Their customer is really bad.

by Hicks712 - December 09, 2019

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Why are they such jerks?

Haven't responded to my 4 emails. My irder hasn't arrived even with priority shipping. Waiting going on about 3 weeks.

by Alfred H. - December 21, 2020

Right now they look like super jerks to me. Took my money, didn't send the shirts. That's theft.

by Seth Cole - December 18, 2020

Maybe COVID-19 has impacted their business. Don't know if they are jerks as that would mean I've been able to have some contact with someone at the company. That is the issue, there is a complete lack of customer service. A request for an exchange requires first digging up the policy on their website and filling in an online form. But after an initial automated acknowledgment, there is no response. For over a month, even with multiple attempts to follow up, I have not received a single communication from this company.

by Hall747 - July 08, 2020

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Is it reliable to open up a store? Because It's asking me for a dollar. But I don't want to invest anything if it's a con.

If opening a store involves their customer service coming between you and your customers, I would say stay away. Their lack of customer service has led me to stop buying from DBH.

by Terry S383 - July 08, 2020

Unfortunately that is hard to tell. If you are just starting out... MAYBE? Their customer seems to be lacking causing customers to leave bad reviews everywhere except on Google (where they are apparently screened so as to keep only the better reviews). This will be changing but none the less... The question is do you trust them. Follow your gut.

by Rosa R. - December 09, 2019

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